Scaling Agile to Create “Frictionless IT”
How Enterprises Can Work Differently in the Digital Era
Published in
10 min readNov 21, 2018
Creating a modern and flexible operating model for IT is no easy feat. Many technology organizations are still operating as a “service provider” to their business units, rather than a strategic partner. The moment this model becomes a problem is often when the business begins to move quickly or veer…